Privacy Policy

Last updated: October 14, 2026

Numii Nutrition is a virtual nutrition practice serving clients across Alberta. Care is provided by Katie Tkaczyk, Registered Dietitian, College of Dietitians of Alberta, Reg. #3265. Protecting your privacy is part of providing good care. This policy explains what information we collect, why we collect it and how we keep it safe.

As a Registered Dietitian, Katie is a custodian of health information under Alberta's Health Information Act (HIA). We follow the HIA and the College of Dietitians of Alberta's standards for privacy, confidentiality and record keeping.

Information we collect

When you use the contact form. Your name, phone number, email address, preferred contact method, areas of support, availability and any comments you choose to add.

When you call, text or email. Your contact details and whatever you include in your message.

When you become a client. Information needed to provide safe, personalized nutrition care. This can include your health history, medications, lab results, eating habits, goals and notes from your appointments. It is collected during your appointments and through secure intake forms.

When you visit this website. We use privacy-friendly visitor statistics that do not use cookies and do not identify you. They count things like page visits and the type of device used, so we can see which pages are helpful.

How we use your information

• To reply to your questions and arrange a Discovery Call or appointment
• To provide, document and follow up on your nutrition care
• To book appointments, send appointment reminders and process payments
• To share your nutrition plan with your doctor or care team, only with your consent
• To meet our legal and professional obligations as a regulated health professional

We do not sell, rent or trade your personal information, and we do not use it for advertising.

Who we share it with

Your information is shared only when needed to provide our services, or when you ask us to.

• Your care team. With your consent, Katie may share your nutrition plan or relevant information with your doctor, clinic or other health professionals.
• Trusted service providers who help us run the practice:
  • Jane App, our booking, payment and client records system. Client records are stored securely on Jane's servers in Canada.
  • Netlify, which hosts this website and receives contact form messages.
  • Google (Gmail), our email provider.
  • Cloudflare, which provides our cookie-free visitor statistics.
• When required by law. For example, if we receive a court order, or if sharing is needed to prevent serious harm.

Some of these providers, such as Netlify and Google, may store information on servers outside Canada. While it is there, it may be subject to the laws of that country.

Email, text and the contact form

Email, text messages and the contact form are convenient, but they are not fully secure. To protect your privacy, please avoid sharing detailed health information by email, text or the contact form. Health details are best shared during your appointment, or through Jane App's secure forms.

How we protect your information

• Client records are kept in Jane App, a secure, password-protected system that encrypts your information.
• Only Katie has access to your client record.
• Devices used for the practice are password-protected.
• Appointments take place in a private setting.

How long we keep it

As required by the College of Dietitians of Alberta, client records are kept for at least 10 years after your last appointment. For clients under 18, records are kept for at least two years after they turn 18, or for 10 years, whichever is longer. Records are then securely destroyed. Contact form messages and emails from people who do not become clients are deleted once they are no longer needed.

Your choices and rights

You have the right to:

• See the personal information we hold about you
• Ask us to correct information that is wrong or incomplete
• Withdraw your consent to share your information with others, subject to legal or professional requirements
• Ask questions or raise a concern about how your information is handled

To make a request, contact us using the details below. Requests to correct your information need to be made in writing, for example by email. We will respond within 30 days, as required by the Health Information Act.

Questions or concerns

If you have a question about this policy or your privacy, please contact Katie Tkaczyk:

• Email: numiinutrition@gmail.com
• Phone: 587-316-0717

If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner of Alberta.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.